Quality Assurance Manager

Athol, MA

Full Time

Operations

Manager/Supervisor

Job Summary:
The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes.

Duties and Responsibilities:

Accomplishes quality assurance objectives by implementing, monitoring, reviewing, and enforcing policies and procedures.
Monitoring quality testing and identifying gaps in the testing, recommend and implement appropriate countermeasures & reoccurrence prevention measures.
Overseeing the quality assurance team & establishing & implementing control plans in operations.
Supervising and guiding inspectors, technicians, problem solving teams and other staff
Training other employees on quality procedures.
Managing quality reports and documentation.
Collecting and analyzing quality assurance data & recommending action plans based operational performance data.
Working with both internal and external suppliers to ensure the quality of products meet or exceed established standards.
Develop and roll-out an enhanced Quality Management System.
Performs quality audits

Qualifications:

Proven experience as a quality assurance manager or relevant role
Thorough knowledge of methodologies of quality assurance and standards
Excellent numerical skills and understanding of data analysis/statistical methods
Excellent Interpersonal and communication skills
Great attention to detail and a results driven approach
Excellent organizational and leadership abilities
Strong attention to detail and organizational skills
Critical thinking skills
Technical skills and comfort with databases and report generation software
Understanding of quality assurance processes and standards
Leadership and teaching skills
Good knowledge of MS Office Suite applications

Education Requirements:

Minimum 4 Year / Bachelors Degree in a Technical Educational Background
Preferred Six Sigma Black Belt

Years of Experience:

Minimum 5 years Quality Management experience

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Quality Assurance Manager

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