Senior Systems Engineer

Athol, MA

Full Time

Corporate Office

Experienced

Job Summary:
Senior Systems Engineer focuses on Microsoft M365 and Exchange. Managing, designing, and implementing Microsoft M365 and Exchange environments. This role will involve working closely with our IT team and various stakeholders to ensure our systems are efficient, secure, and aligned with the business needs.

Duties and Responsibilities:

Design and Implementation: Lead the design, implementation, and management of Microsoft M365 and Exchange environments, ensuring high availability and performance.
System Administration: Perform system administration tasks including configuration, patch management, and troubleshooting of Microsoft M365 and Exchange systems.
Security Management: Implement and manage security best practices to protect data and maintain compliance with company policies and regulations.
Migration Projects: Plan and execute migration projects to Microsoft M365 and Exchange from legacy systems or other platforms.
Collaboration: Work closely with cross-functional teams to understand their requirements and provide technical solutions that enhance productivity.
Documentation: Develop and maintain comprehensive documentation for all system configurations, changes, and procedures.
Support: Provide advanced support for Microsoft M365 and Exchange-related issues, including root cause analysis and problem resolution.
Training: Mentor and provide guidance to junior engineers and IT staff in the use and management of Microsoft M365 and Exchange.

Qualifications:

Microsoft Certified
Enterprise Administrator Expert, Microsoft 365 Certified
Messaging Administrator Associate, or equivalent.
In-depth knowledge of Microsoft M365 and Exchange architecture, deployment, and administration.
Proficiency in PowerShell scripting for automation and management of Microsoft M365 and Exchange.
Experience with Active Directory, Azure AD, and hybrid environments.
Strong understanding of networking concepts, including DNS, DHCP, and SSL/TLS.
Knowledge of security protocols and best practices, including data protection and GDPR compliance.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and a commitment to delivering high-quality work.

Education Requirements:

Minimum 4 Year / Bachelors Degree in Computer Science, Information Technology, or a related field.

Years of Experience:

Minimum of 5 years of experience in systems engineering, with a focus on Microsoft M365 and Exchange.

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Senior Systems Engineer

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